SummaryBringing 15 years of work experience to a career pivot into nursing. A deep knowledge of creative problem solving, systems-thinking, and healthcare IT.
AcademicsCertificate of Sustainable Transportation
University of Washington - 2019
Certificate of UX Design
General Assembly San Francisco - 2017
Master of Communication Management
University of Southern California - 2015
Bachelor of Film & Television, Cum Laude
Boston University 2012
Work ExperiencePrincipal Product Designer @ Petcademy
2021-2025
Directed UX strategy and design systems for a new pet health platform that provides training and telehealth for new pet parents. Results included a new design system, marketing pages, enterprise dashboard, and design vision.
Lead Product Designer @ Turo
2019-2021
Led UX strategy and design for the world’s largest car sharing marketplace under the insurance team. Results included significant service design improvements; vision work that drove product strategy forward; and company-wide cost reforms.
Senior Product Designer @ Goin
2018-2019
Led design systems, UX strategy, and accessibility design for multiple SaaS products, both for consumer mobile and enterprise web. Results included a mobile app designed to give disabled riders access to new transportation options.
Senior UX Designer @ Change Healthcare
2018
Synthesized large qualitative datasets for the largest healthcare database manager in the USA. Field research to create year-long journey maps based on varying healthcare situations. Results included 3 pilot projects at hospitals across the US to improve patient outcomes.
Senior UX Designer @ Asurion
2017-2018
Contributed to UX design and engagement for an AT&T-branded tech support app used by in-store salespeople. Results included 10,000 scheduled appointments in the first 4 months of a nationwide pilot program.
Project Manager @ Treasure Hunter
2015-2016
Crafted marketing strategy for clients, coordinated production on-location, and managed talent. Results included branded content for Condé-Nast, GQ, and WIRED magazines.
Project Manager @ Contend
2014
Managed two art directors across multiple advertising campaigns, oversaw post-production, and managed vendor relationships. Results included branded content for Anheuser-Busch, Jewel-Osco, and the LA Times.
Video Editor @ Omelet
2012-2013
Managed hundreds of post-production projects, defined editing workflows, directed commercials, managed two post-production interns, and collaborated with art directors.
Graphic Designer @ BuzzU
2009-2012
Crafted hundreds of graphics and animations for marketing campaigns targeted at hundreds of thousands of college students during the early days of social media platforms like Facebook and Instagram.
Skill AreasUX Design
UX Research
Healthcare IT
Healthcare Informatics
Design Systems
Rapid Prototyping
Product Management
Stakeholder Management