Featured Case Study
On-Demand Auto Care
"Coast" is a new service in the Bay Area that provides car maintenance at your place of work. We improved their user flow for faster sign up and scheduling.
I’ve been marketing products and services to people for nearly a decade, now I want to make them better by listening to users instead of trying to persuade them. I bring a unique knowledge of advertising and communication management that no other UX designer has. I have a deep understanding of the importance of creative feedback and I’ve spent years studying, writing, and working to help companies change how their employees interact with each other.
In Los Angeles, I worked my way up from editing TV Commercials to directing them. I worked with brands like Microsoft, AT&T, Whole Foods, and more. After working in the industry for more than 7 years, I decided to attend USC for a master's degree in Communication Management.
After finishing my master's degree, I received a certificate in Data Science and became a business consultant to fix engagement and retention issues. In my latest report, I analyzed survey data from 56,000 federal employees to examine the motivations behind their job satisfaction. I found that communication issues play a larger role than most of us would expect.